Terms & Conditions


Passenger Requirements

All passengers MUST be aged 18 and over.

MacBackpackers tours have been designed for 18-40 year old backpackers and therefore the nature and style of the tour reflects this. Certain levels of activity and the style of language used whilst on tour may not be suitable for passengers outside this age bracket.

We go on hikes where the weather and terrain can be difficult at times. Please be aware of this. A good level of physical fitness may be needed and we recommend you bring sturdy shoes/boots and warm waterproof clothing.

By agreeing to our terms and conditions you recognise these elements of the tour.

MacBackpackers reserves the right to refuse carriage to anyone if it is felt that the individual cannot cope with the requirements of the trip and who may require services and facilities that MacBackpackers cannot guarantee will be available.

MacBackpackers reserves the right to refuse carriage to anyone that falls outwith the 18-40 age range unless the customer had directly contacted our booking office to discuss before completing their booking. If the customer has not directly contacted the booking office, is outwith the age range and is refused carriage then no refund will be given.

MacBackpackers reserves the right to refuse carriage to anyone who behaves in an unacceptable manner or is in an unsuitable condition to travel eg. drunk and disorderly. In such circumstance no refund will be offered.


Tour prices are for transport and driver-guide only. Accommodation, is pre-booked for you and unless stated otherwise, is not included in the price and should be paid independently to the hostels on arrival. You also have the option to pre-pay for your accommodation on tour by utilising the Express Check-in option at the point of booking.

Full payment for the tour must be received in order to confirm a booking. Bookings paid for by bank transfer will not be confirmed until the payment has cleared.

Alternatively a 25% non-refundable deposit can be paid to confirm a booking with the remaining amount, up to the full price of the booking, to be received no later than 30 days BEFORE the date of travel. You will receive two reminder emails to the email address provided for completion of your booking, if the final payment is not made in the time frame your booking will be automatically canceled resulting in the loss of your deposit. (Sorry!)

If a Discount Code is applicable the discount rate is calculated from the FULL original price of the tour departure even if the price of the tour has subsequently reduced.

It is the passenger’s responsibility to ensure that the details given in their confirmation email are correct.

Bookings are not confirmed until you have received email confirmation from MacBackpackers (in addition to any correspondence from our agents/payment gateway providers) with your booking reference and details of the tour departure – it is the customer’s responsibility to ensure that they have received this. In the event that confirmation has not been received within 24 hours of booking please contact our booking office directly on info@macbackpackers.com or telephone +44 (0)131 558 9900.

Bookings may be transferred to another tour (of the same or lesser value or to a more expensive tour if the customer pays the difference) for an admin fee of £10 per change (first change free of charge). All the transfers must be requested at least 7 full days prior to departure and are subject to availability. Special conditions may apply to non-standard departures (e.g. Festive & Easter packages). To transfer your booking contact the booking office directly on +44 (0)131 558 9900.

We use TourCMS to securely handle our bookings and WorldPay to securely process the payments.

MacBackpackers Ltd – Registered in Scotland No SC169936





Luggage considered to be excessive may not be carried due to limited space on the bus, particularly large hard suitcases. Excess luggage can be stored in the Edinburgh hostel you depart from for the duration of the tour [please arrange this well before departure time].

It is your responsibility to ensure that you arrive in good time for the departure. MacBackpackers cannot delay departures for late arrivals however we will always assist you, where possible, to join the tour at a later stage. In this instance, any additional costs will be incurred by the passenger and not MacBackpackers.

All return times are approximate and may be affected by factors beyond our control eg. weather, road-works or even breakdown. MacBackpackers cannot accept responsibility for any ongoing travel tickets lost as a result of a late return to Edinburgh and always advise that you stay in Edinburgh upon your return.


Personal travel insurance is not included in the price of the tour. The company strongly recommends you take out comprehensive travel insurance cover for cancellation, medical expenses, personal accident, personal baggage/belongings, money and public liability before you travel.


Accommodation whilst on tour is reserved for you and all you have to do is pay on arrival. You also have the option to pre-pay for your accommodation on tour by utilising the Express Check-in option at the point of booking.

Accommodation is dormitory (bunk-bed) style in quality independent hostels.

If you book alternative accommodation, you must give written notice at least 7 days in advance. Failure to do so may result in you being charged for the accommodation we have reserved for you.

Please ensure that you carry a valid passport in order to check into the hostels. Original documents only. Other forms of documentation may be accepted subject to prior arrangement with MacBackpackers. You may be refused accommodation if you do not carry the correct ID.

Refunds Policy

Deposits are non-refundable. Where part payment has been made the refundable amount will be the amount paid minus the initial deposit.

Where payment has been made in full:
For our standard Three, Four and Five Day tours; Up to 7 full days prior to departure there will be a 75% refund. Within 7 days – no refund applies.

For our 6 Day Orkney Stravaig and our 7 Day Best of the West tours; Up to 15 full days prior to departure there will be a 50% refund. Within 14 days – no refund applies.

Special conditions may apply to non standard departures (e.g. Festive & Easter packages). Up to 15 full days prior to departure there will be a 50% refund. Within 14 days – no refund applies.

Refunds for cancellations made as a result of an Act of God, eg ash cloud, at the discretion of MacBackpackers.

In the very unlikely event of a tour cancellation by MacBackpackers we will refund the customer, on a pro-rata basis, up to the full amount of the price paid by the customer for the tour only. MacBackpackers cannot accept responsibility for losses relating to travel to and from tour departure/return points, or losses relating to accommodations booked before and after the tour date, unless these items have been specifically purchased through our own website.

National Express Travel Vouchers

Vouchers are non-refundable after 14 days from date of receipt. In the event of a refund, contact our booking office with full details of your voucher.

Once a voucher has been validated (i.e. you have booked a seat) all correspondence should be directed at National Express. Validated tickets cannot be refunded, but can be amended at a cost of £5.00 per change. For full Terms & Conditions visit here

MacBackpackers Travel Vouchers (a.k.a. Freedom Tickets)

Vouchers will be activated 14 days after purchase. Vouchers cannot be redeemed until that time.

Vouchers are valid for 1 year from the date of activation.

There is a 14 day cooling off period after the date of purchase when you will receive a full refund: 100% of the price you paid;

  • Between 15 and 28 days there will be a 50% refund;
  • After 28 days there will be no refund.

You are able to transfer the ticket to another person once free of charge. If you would like to transfer a ticket more than once then an administration fee of £10.00 per transfer will be payable. Please contact our booking office to make this change.

This applies to Freedom Tickets which have not yet been redeemed for a tour. Once a tour has been booked, the usual tour cancellation rules apply, please see above.


All website/brochure information is correct at the time of publication but may be subject to change. The itineraries are not set in stone! Your guide may use their knowledge to modify the itinerary to best suit the tour. Itineraries should be used as a guide only and may be, in rare circumstances, change without notice.

Special offers are subject to availability, discounts are non transferable and no cash alternative will be offered.

The company reserves the right to change the size or type of coach operating on each tour.

The company cannot be held responsible for any personal belongings left behind, lost or damaged on any trip irrespective of circumstances.

The company cannot accept liability or responsibility for the actions of independent contractors, their employees or representatives.

Featured Reviews

7 Day Best of the West

Thomas Andolf said...

I usually travel the world alone, and in hopes of meeting new people i booked a 3 day trip to Isle of Sky with the MacBackpacker Crew. The trip superseded all my expectations. Our Tour guide (Dave) was hilarious,…
Read More Buzz


  • Image for Doesn't Loch Ness look amazing in the spring sun?
  • Image for Oh deer! Look who was guarding the bus while guard while the tour group wandered Torridon yesterday.
  • Image for Happy Coosday! .
#hairycoo #coosday #scotland #highlands #highlandcalf #scotspirit #scottishanimals #fromwhereistand #travelstoke #beautifuldestinations #travelgram #scotlandsbeauty #cute #animalbabies #highlandcattle
  • Image for The course of British, European and world history was changed on 16 April 1746.
This year marks the 272nd anniversary of the Battle of Culloden. Fought in 1746, it marked the end of the Second Jacobite Uprising.
#culloden #battle #jacobite #history
  • Image for Neil captured this sensational sunset at Kyleakin this week.
  • Image for Our 7 Day Best of the West will be back next month!
  • Image for The Picturesque Cuillin.
#cuillin #thecuillin #skye #isleofskye #scotland #scotspirit #mountains #clouds #mirror #fromwhereistand #passionpassport #traveldeeper #liveauthentic #travelstoke #travelgram #thisisscotland #wherenext #potd
  • Image for Inverlochy Castle and the famous Ben.
  • Image for Happy Unicorn Day!
  • Image for Happy Tartan Day everyone! Tartan is one of the most recognisable patterns ever.  Did you know that the world's first colour photograph, taken in 1861 by James Clerk Maxwell, a Scottish theoretical physicist, was of a tartan ribbon? Or that in 1969 Alan B
  • Image for Happy Coosday everyone!
#coosday #hairycoo #coo #highlands #highlandcow #scotland #visitscotland #scotspirit #scotlife #cute #scottishanimals #cowsofinstagram #coogram
  • Image for From the April 1st, you can hire sunglasses that record your entire trip. 
The MacPlayBackers have several amazing functions. You can stream the tour live on your social media channels, and replay your favourite moments again and again. You can also view
  • Image for Happy Easter everyone! 
Here's Mark enjoying a lovely spring day probably in the best picnic spot in Scotland.
#Glencoe #Macbackpackers #scotland #visitscotland #scotspirit #picnic #guidelife #spring #mountains #easter #publicholiday #longweekend
  • Image for Stunning red broch.
#broch #scotland #visitscotland #historicscotland #history #travel #travelgram #stone #historic #potd #historyphotography #highlands #lovescotland
  • Image for There's still space on this weeks Loch Ness and Skye tour. Join us for a great spring weekend this Saturday.
#nessie #ibelieveinnessie #lochness #nessiehunting #privatebeach #loch #lake #scotland #visitscotland #scotspirit #scotlife #sun #spring #lo
  • Image for If you're in the UK, just a wee reminder, that clocks were turned forward an hour last night. Nothing to worry about though, if you forget to change your clock at least you'll early.
#daylightsavingtime #daylight #spring #daylightsaving #scotland #
  • Image for Coos don't get cuter than this
  • Image for We had a pipe band playing right in front of the Maccy B’s HQ. Very Scottish
  • Image for Happy first day of spring everyone! Just a reminder that the clocks will go forward one hour on Sunday, 25 March. That means that on Monday 26th March our tours will start to depart again at 9 am. Yay for the longer days!☀️
#meadows #edinburgh #park
  • Image for Ooft what a cracking pair. 
Of copper stills that is. .
#macbackpackers #dalwhinniedistillery #copperstill #scotch #whisky #scotland #scotspirit #scotlife #wateroflife #carpark
  • Image for Happy St. Patrick's Day to all our Irish friends!☘️
  • Image for Nothing like a bit of Nessie hunting.
  • Image for Our newest guest blogger @natpacker takes you for a tour around Edinburgh. If you have couple of days before or after our tour, be sure to check out some of these interesting and free places to visit. The link for the blog post is in our bio.
  • Image for Dawn at the Faerie Pools.
  • Image for Congrats @seansmithvideo for winning the first photo contest of the year!
  • Image for Look who’s just emerged at the Highland Wildlife Park! After spending two and a half months cosy in the cubbing den, the first polar bear cub to be born in the UK for 25 years has ventured outside with mum Victoria for the first time. Mother and cub are c
  • Image for Glencoe wildlife.
  • Image for The Beast from the East made even the waterfall at Kilt Rock froze this weekend.❄️
#kiltrock #isleofskye #skye #rugged #cliffs #frozen #frozenwaterfall #waterfall #ice #winter #magic #whomadeelsamad #Scotland #scotspirit #scotlife #rocks #beastfromt
  • Image for Snowy old man.❄️ Beast from the East has brought lot of fresh powder to Scotland. We'll go tomorrow to explore snowy Highlands and Isle of Skye if anyone wants to join us.
  • Image for Down by the river and storming castles.
#macbackpackers #sligachan #snowcoveredmountains #scotlandisamazing #fairypools #fairiepools #nervoustourguide #eileandonan #isleofskye #skye #tourguidelife #snow #ScotSpirit #Scotland #scotlife #mountains #ri
  • Image for We’re all set up for All-in-One Travel Show. We’ll be at Ibis Hotel Earls Court tomorrow between 10 am and 6 pm. Come to grab great travel deals or just for a blether and wee dram.
  • Image for You can get now up to £40 off our 3 Day Isle of Skye tour when booking through our website. Be quick though because the tour will depart tomorrow.
  • Image for We had nothing but the best guide in this amazing tour. Mark, thank you so much for your funny stories, your music, your incredible knowledge of Scottish history and your time to satisfy my fanaticism for Outlander and Harry Potter ❤️ @macbackpackers ❤️
  • Image for Mark was lucky to meet this wee poser on tour.

#stag #reddeer #ontour #wildlife #Scotland #ScottishWildlife #Highlands #wilderness #VisitScotland #Scotlife #loveUK #Scotspirit #naturephotography #wildlife #wildlifephotography
  • Image for Snow, blue sky, loch and majesic Slioch. We were spoilt with the weather this week.

#Slioch #Scotland #bluesky #ScotSpirit #loveScotland #botd #potd #instagood #travelgram #destination #trip #independenttravel #solotrip #greatshots #wanderlust #snowymoun
  • Image for Throwback to the super blue blood moon over Skye Bridge couple of weeks ago.
  • Image for I
  • Image for The winter doing its magic on Loch Morlich right now.❄️
#winter #frozen #loch #Scotland #lake #bluesky #ScotSpirit #frozenlake #naturephotography #Scotlife #Scotlandlover #Scotlandtravel #adventuretime #nature_perfection #ice #natureshots
  • Image for Hidden Valley Glencoe, Scotland.
#hiddenvalley #glencoe #scotland #august #2017 #macbackpackers
  • Image for Snowy mountains and calm loch.

#5DaySkyeandHighlandFling #tour #Scotland #reflections #loch #mountains #snowymountains #cloud #ScotSpirit #traveldreams #instagoof #potd #bestofinsta #naturetravel #photography #traveldream #adventuretrip #travelblogger #g
  • Image for Happy International Scotch Day!
  • Image for Besides all the great memories, marvellous adventures and new friends 2017 brought us, we also won some fantastic awards. 
We're utterly delighted that our 3 Day Isle of Skye Tour won Tour Radar's Quick Getaway 2017 Award.
  • Image for Scotland is just simply picture perfect.
  • Image for Thanks so much everyone who have taken time to write these phenomenal reviews and @tourradar. We're beyond excited to be the number 1 tour company in Europe!
  • Image for Loch Morlich
  • Image for Beautiful summer day at Orkney.☀️ If you're in London this weekend, come to meet us at TNT Travel Show. You can get great discounts on all our tours including the 6 Day Orkney Stravaig. 
#Orkney #Scotland #august #2017 #macbackpackers #cliffs #throwback
  • Image for Wee stravaig in mystic Glen Nevis... #GlenNevis #Scotland #VisitScotland #Scotlife #ScotSpirit #frozen #dusk #mystic #magical #travelphotography #naturephotography #wanderlust #travelgram #potd #instatravel #instatravellers #travelpics #travelinspo #nofil
  • Image for Our 5 Day Highland Flingers posing in front of mighty Ben Nevis.
  • Image for Fair fa' your honest, sonsie face,
Great chieftain o the puddin'-race!
Aboon them a' ye tak your place,
Painch, tripe, or thairm:
Weel are ye worthy o' a grace
As lang's my arm.

Today we celebrate the day of our national bard. Robert Burns is renowned fo
  • Image for These fresh snow banks just invite you to jump in! 
#snow #snowbank #snowfall #Scotland #VisitScotland #ScotSpirit #winter #travel #travelgram #wanderlust #wonderlust #scotlife #wonderlust #scotlandsbeauty #scotland_greatshots #scotlandlover #scotlandexpl
  • Image for Happy #Coosday everyone!
  • Image for There's been lots of snowfalls recently around Scotland, and we even got way more snow yesterday for the World Snow Day
  • Image for If you haven't yet, head to TourRadar's website to check their awesome Online Travel Expo deals. Here's a wee throwback to summer to give you some inspiration.
#traveldeal #TourRadar #summer #tbt #throwbackthursday #throwback #IsleofSkye #scotland #scotsp
  • Image for If you haven't yet, head to TourRadar's website to check their awesome Online Travel Expo deals. Here's a wee throwback to summer to give you some inspiration.
#traveldeal #TourRadar #summer #tbt #throwbackthursday #throwback #IsleofSkye #scotland #scotsp
  • Image for If you haven't yet, head to TourRadar's website to check their awesome Online Travel Expo deals. Here's a wee throwback to summer to give you some inspiration.

#traveldeal #TourRadar #summer #tbt #throwbackthursday #throwback #IsleofSkye #scotland #scots
  • Image for Flying drones on the Isle of Skye 
#isleofskye #portree #storr #oldmanofstorr #dji #mavicpro #dronestagram #aerialphotography #drones #topview #winterwonderland #highlands #scotland #macbackpackers
  • Image for Eilean Donan Castle
  • Image for Time to start the first photo contest of 2018!

Many of us have gone back to work and uni already after the festive season. To make it more cheerful, next we'd like to see your best festive pics either from the Christmas Caper or Hogmanay Hootenanny. Does
  • Image for Icicles ❄️ #OldManofStorr #IsleofSkye #Storr #Scotland #winter #icicle #hiking #mountains #instatravel #ice #Scotlife #ScotSpirit #VisitScotland #bestoftravel
  • Image for Congrats @miss_dee_mells for winning the last photo contest of the year! That's dramatic double rainbow.
  • Image for Old Man of Storr
  • Image for We hope that you have had an excellent start for 2018! Here’re some of the highlights from 2017.
  • Image for Bliadhna Mhath Ùr! Happy New Year 2018 everyone!
  • Image for What amazing photos! Thank you so much everyone who sent your stunning rainbow pics in November and December.
  • Image for Fancy a wee tour in between the Christmas and New Year? We have a couple of spaces left on our 3 Day Isle of Skye tour departing tomorrow the 28th December. Join us to explore the beautiful Scottish scenery and you will make it back to Edinburgh for Hogma
  • Image for Merry Christmas from everyone at MacBackpackers! We hope that you have a fantastic time!
  • Image for As a wee pre-Christmas gift, we give you £20 off from our Hogmanay Hootenanny. Join us for the best New Year celebrations in the world! There are only a few spaces left though so be quick. 
The discount is applied automatically when booking directly throu
  • Image for We get some truly fearless people on our tours. Why would anyone dip their face in the ice cold river? ...To find the eternal youth, of course!❄️
  • Image for On the way to Steall Falls near Glen Nevis.

#GlenNevis #SteallWaterfalls #Steallfalls #Scotland #VisitScotland #ScotSpirit #winter #wonderlust #adventuretravel #solotravel #snowymountains #sunset #nature #travel #bestofScotland #backpacking
  • Image for Storm Caroline producing some sweet views at Old Man Storr ❄️
#travels #isleofskye #oldmanstorr #braceyourselfforthecameraphotos #snow #scotland #highlands #macbackpackers
  • Image for Can you imagine a better way to welcome the New Year than with the impressive Hogmanay celebrations in the true Scottish style? Join us for the iconic Edinburgh's Hogmanay Street Party, admire the phenomenal fireworks, and we will even throw a wee welcome
  • Image for This just proves what a beautiful winter wonderland Scotland becomes every year. Mark captured these snowy mountains when he and the group headed to Steall Falls up Glen Nevis. 
#GlenNevis #SteallFalls #waterfalls #snowymountains #mountains #naturephotogr