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Accessibility

At MacBackpackers, we want all passengers to have an enjoyable and safe experience on tour. Our trips involve travel to remote parts of Scotland and include walking, uneven terrain, changing weather conditions, and accommodation that may not be fully accessible.

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We encourage all passengers to read the information below carefully before booking to decide whether our tours are suitable for their individual needs.

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Before You Book

 

If you have any mobility, accessibility, medical, or other support requirements, please contact us before booking so we can advise whether a tour is appropriate for you.

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Our tours may not be suitable for passengers who:

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  • Have limited mobility or difficulty boarding vehicles independently

  • Require wheelchair-accessible transport or accommodation

  • Are unable to walk moderate distances on uneven ground

  • Require continuous personal assistance from staff

 

Unfortunately, due to the nature of our tours and vehicles, we are unable to provide physical assistance during the trip.

 

 

 

Our Vehicles

 

Our tours operate using minibuses and coaches which are accessed via steps at the front entrance.

 

Please note:

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  • Vehicles are not wheelchair accessible

  • Boarding requires climbing several steps

  • Passengers must be able to enter and exit the vehicle independently or with the assistance of a travelling companion

  • Storage space for mobility aids is very limited and must be arranged in advance

  • There are no toilets onboard

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For safety reasons, passengers cannot remain on a locked vehicle during tour stops or hikes.

 

 

 

Walking & Outdoor Activities

 

MacBackpackers tours regularly include:

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  • Walking tours

  • Nature stops

  • Short hikes

  • Uneven paths and rural terrain

  • Steps, hills, mud, gravel, and slippery surfaces

  • Exposure to changing Scottish weather conditions

 

Some locations are remote with limited shelter or facilities.

 

Passengers should be comfortable spending time outdoors in wet, cold, or windy weather and capable of walking independently at a reasonable pace with the group.

 

Appropriate footwear and warm, waterproof clothing are essential.

 

 

 

Accommodation

 

Many hostels and budget accommodations used on our tours include:

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  • Stair access only

  • Shared dormitory rooms

  • Shared bathroom facilities

  • Limited or no lift access

 

Accessible rooms cannot always be guaranteed.

 

If you have accessibility requirements relating to accommodation, please contact us before booking and we will do our best to advise available options.

 

 

 

Health & Safety

 

By booking a tour, passengers confirm that they are physically and mentally fit to participate safely in the activities included.

 

MacBackpackers reserves the right to refuse carriage or remove any passenger from a tour where, in our reasonable opinion, their condition, behaviour, or inability to participate safely may:

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  • Put themselves or others at risk

  • Disrupt the tour

  • Prevent the tour from operating safely or on schedule

 

No refunds will be issued in these circumstances.

 

 

 

Assistance & Support


Our driver-guides are responsible for the safety and operation of the tour and cannot provide personal care or physical lifting assistance.

 

Passengers requiring additional support should travel with a companion or carer.

 

If you are unsure whether a MacBackpackers tour is suitable for you, please contact us before booking and we will be happy to discuss your requirements honestly and openly.

 

 

 

Contact Us

 

For accessibility enquiries or to discuss specific requirements, please contact:

 

Email: info@macbackpackers.com
Website: www.macbackpackers.com

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